.Five9 (FIVN) has been rewarded the 2024 Aragon Research Innovation Award for Artificial Intelligence Connect with Centers and called an Innovator in 2 Aragon Analysis Globe rumors: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. The company was actually realized as the absolute most key vendor in the artificial intelligence Agent Operating systems report.At the center of Five9’s innovation is their sight for The brand new CX, where Artificial Intelligence Agents and also AI-empowered Person Representatives collaborate to supply hyper-personalized client knowledge. The business lately offered brand-new advancements featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of innovation in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Forerunner in The Aragon Analysis Entire World for Artificial Intelligence Representative Platforms in the ICC, 2025 and also Aragon Research World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has been named a champion of the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has actually been called a Leader in two Aragon Research Entire world records: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. This awareness from Aragon Investigation highlights Five9’s setting as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 file roles Five9 as the most
calculated provider rated in
the document, acknowledging Five9 s strategic sight for AI-driven advancement in CX. At the core of this development is actually Five9’s goal for The brand new CX where Artificial Intelligence Representatives and AI-empowered Human Professionals team up to deliver hyper-personalized, effortless customer adventures. By equipping organizations to deliver transformative consumer communications while decreasing prices as well as boosting effectiveness, Five9 is actually specifying brand-new standards for AI-powered options in the connect with facility business.
AI is fundamental for making phenomenal customer knowledge, and also we are honored to be recognized by AragonResearch study as impressive for our efforts to drive the smart get in touch with facility onward, claimed Jonathan Rosenberg, Principal Technology Policeman and Director of AI, Five9. Our emphasis has actually been, as well as will certainly continue to be, aiding companies provide those expertises with user friendly devices and functionalities. Along with each brand new innovation, we take a progression for each Five9 and for the market overall.
The Aragon Analysis Development honor determines service providers leveraging ideal use innovation to not just adapt as markets change, however to definitely interrupt and also update just how their markets are going to evolve. Five9 was actually officially presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors ceremony.Five9’s commitment to development, particularly its own sight for mixing artificial intelligence Representatives and AI-empowered Human Being Agents, is preparing a new specification for exactly how services may provide hyper-personalized as well as seamless client adventures, pointed out Jim Lundy, Owner, CEO as well as Lead Professional, Aragon Research. This honor and also record id improves Five9’s devotion to providing artificial intelligence innovations for CX.
Earlier this year, the business launched brand new improvements, featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that transform the method companies move toward CX, driving better end results for each clients and agents. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, supplies a detailed room of services to power AI-elevated consumer adventures that deliver much better business results and also Deliver Happiness to CX.
Our unified cloud-native offering allows hyper-personalized customer adventures as well as even more encouraged staff members, bring in every customer communication even more hooked up, simple and easy, as well as private. Relied on by 2,500 +clients and 1,400+ companions around the world, Five9 combines the power of AI, our system, and our individuals to drive AI-elevated CX.To read more, check out www.five9.com. Involve along with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Legal rights Booked.
The recognition of an Aragon Research study honor champion is not a promotion through Aragon Research study of any type of merchant, product, or service. View source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary honors did Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Development Honor for Artificial Intelligence Connect With Centers and was actually called a Leader in pair of Aragon Investigation Entire world documents: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What new AI products carried out Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents to transform client experience monitoring.Exactly how carries out Five9’s( FIVN )BRAND NEW CX vision influence customer care? Five9’s brand-new CX vision blends artificial intelligence Agents with AI-empowered Individual Representatives to provide hyper-personalized, simple and easy consumeradventures while decreasing expenses and also improving effectiveness.
What was actually Five9’s( FIVN) tactical opening in the Aragon Study Planet 2025 report? Five9was actually installed as the most key vendor in the AI Broker Operating Systems in the ICC, 2025 record, identifying their strategic eyesight for AI-driven technology in CX. When did Five9( FIVN) receive the AragonResearch Development
Honor
?
Five9 was formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.